Our Feedback

We would love to know what you think of our service and website. Please leave a review to let us know how we are doing. If you'd like us to stock a certain product or range, you can tell us here too!

Based on 2340 reviews
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(1870)
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(250)
5%
(123)
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(58)
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Warm Glass
carol sentz (United Kingdom)
latest orders

am very new to the art of fused glass but am loving the learning process, and seeing the finished items! You had some great offers in your 12 days of xmas sale. I bought quite a lot. I just have to create some wonderful things from them. All the things I ordered arrived very quickly and were very well packaged. Will be ordering again soon.

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Warm Glass
Lisa Harrison (United Kingdom)
Great customer service and expert advice

I recently ordered the same thing twice by mistake and the really helpful lady at the customer services desk was able to rectify the situation immediately, so thank you.
Always find the expert advice useful it’s great to be able to pick up the phone and get top tips or any glass queries answered straight away. Again thank you warm glass

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Warm Glass
Robert Dunlop (United Kingdom)
Great range of choices.

Limitless variety of glass fusing supplies.
Would like to see a range of COE96 supplies too though.

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Warm Glass
Pam Green (United Kingdom)
Excellent service ascalways

As always the service is first class. My order arrived intact, really well packed and on time despite it being part way through the 12 Days Of Christmas promotion. Well done to the Warm Glass staff who must have been inundated .

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Warm Glass
Barry Evans - WeeFuse (United Kingdom)
Great Team to Work With

Been glass fusing for few years now by attending workshop classes and a studio. Finally bitten the bullet and set up home glass studio for the family - Warm Glass covers all the bases. If they don’t answer the requirement their associate Bullseye glass can. Have phoned for support on number occasions and everyone Ive spoken to are also enthusiasts. Only one complaint is they are based in Bristol, I’m in Scotland, but when required express delivery compensates. Great company to work with.

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Warm Glass
Doug Reeve (United Kingdom)
Service

I always use Warmglass as they usually have the Bullseye items I want and offer a excellent delivery service

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Warm Glass
Alan Lewis (United Kingdom)
Al's review

Great service with a vast range of Glass goodies- been a customer for years and will always come back for more

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Warm Glass
Judith : (United Kingdom)
Great products and service.

Great products and offers which have inspired me to get fusing again.

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Warm Glass
Joy Burke (United Kingdom)
Outstanding

I have had the pleasure of ordering from warm glass since starting a glass fusion course, any problems are sort straight away, the staff go out of their way to be efficient and friendly, there's lot of free advice online with warm glass on your would be purchases and ideas that give you inspiration. I am so lucky my tutor recommend warm glass when i started my course as they are amazing and they make it easy for the ideas to keep on flowing.

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Warm Glass
Sharon (United Kingdom)
Excellent service

I bought an e voucher for a glass making friend. The website was easy to negotiate. Communication and help from staff was excellent.
An excellent service. Thank you

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Warm Glass
Lynne Davies (United Kingdom)
Love the 12 days of Xmas offers!

Prompt delivery really well wrapped and goods exactly as advertised

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Warm Glass
Ian B (United Kingdom)
Five Star Plus

As a relative newcomer to glass fusing, Warm Glass has been a first-class source of supply and information. I particularly like the fusing schedules provided!

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Warm Glass
Caroline (United Kingdom)
A good experience

Always good to deal with brilliantly packaged and prompt delivery....

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Warm Glass
Donna Martin (United Kingdom)
New to fused glass

I have just bought my first kiln and all I need to start doing glass myself. The staff have helped me through the process and my first firing!!! Which was nerve racking for me, it was such a breeze, thank you for all your help on my journey❤️

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Warm Glass
Pauline Findlay (United Kingdom)
Happy customer

I’ve been a customer with Warm Glass for the past 12 years .
They have the greatest range of expertise and glass available..
The staff are always helpful and polite and try their utmost to solve any issues.
Merry Christmas!

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Warm Glass
Sue Chapman (United Kingdom)
Overall very good

The quality of packing has always been excellent and nothing has been received broken as yet. Would be great if the prices were at their Christmas special prices all the time!
If I were to make one other request it would be that in your student mix of colours there is a heavy emphasis on blues, greens and oranges and virtually nothing in the turquoises, purples, violets, crimsons, yellows etc.
Website videos are really useful thank you.

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Warm Glass
Pam Bennett (Portugal)
Thank you WarmGlass for all you do!

So pleased with the products I’ve bought from you in the past both actual and virtual! Delighted with the care you have taken in packing and ensuring delivery has been met promptly whilst in the U.K and sending to me when abroad.

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Warm Glass
Anne (United Kingdom)
Excellent company

Website easy to navigate. Never had a problem or delay in receiving goods. Staff always friendly and helpful with telephone or email queries

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Warm Glass
GR (United Kingdom)

Glass was brilliantly packed, arrived very quickly & was exactly as I expected. Excellent service & product 👍

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Warm Glass
Tanya Shaw (United Kingdom)
Helpful service

I have always found Warm Glass staff to be friendly and helpful. Love the choice of products.

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Warm Glass
Naomi (United Kingdom)
Very pleased

Very pleased with my products, just what I needed to finish off my glass mosaic tiling in the kitchen. Quick delivery as well. Thank you.

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Warm Glass
D haycock (United Kingdom)
Quality

Great customer service, very helpful.
Excellent website and delivery. Always well packaged.

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Warm Glass
Ron G W (United Kingdom)
Well organised site,

I can usually find the item I am seeking quite quickly to place an order however I do find some itemise out of stock for a long time which can be frustrating. Maybe your stock levels should reflect the supply of parts delay more accurately.

And if one colour is out of stock it will be out of stock across. the board and in all its forms. Same principle applies.

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Warm Glass
Julie R (United Kingdom)
Service

I buy from warm glass due to the customer service and choice of glass including the excellent delivery service .

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Warm Glass
Robin (United Kingdom)
Very Helpful Staff, Orders processed and delivered quickly and well packaged.

Very helpful staff, Orders processed and delivered quickly and well packaged.
A wide range of products, many with instructional videos.

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