Our Feedback

We would love to know what you think of our service and website. Please leave a review to let us know how we are doing. If you'd like us to stock a certain product or range, you can tell us here too!

Based on 2411 reviews
81%
(1945)
10%
(253)
5%
(122)
2%
(58)
2%
(37)
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Warm Glass
JC (United Kingdom)
Always well packaged

always great service

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Warm Glass
Susanne B. (Germany)
My favourite store!

I don't know how they do it, but my orders always reach me quicker than by any german seller😃 Thank you so much, also for the technical support, yours always, Susanne

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Warm Glass
Lilac Johnston (United Kingdom)
Excellent service!

I have always had an excellent service provided by Warm Glass! My recent order was needed for a commission, and it arrived very quickly, and also beautifully packaged. Thank you, WG! L.J.

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Warm Glass
Catkin Blake (United Kingdom)
Great online shop and knowledge resource

Quick service and delivery, my go to place for Bulls Eye products in the Uk. Also love the Glass school ‘learn at your own pace
‘ on line projects… always learn some new things

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Warm Glass
Jane Field (United Kingdom)
All encompassing service

Warm glass has an holistic approach to their products with information about everthing they sell whether it's a simple piece of glass or a complicated machine. They have a good knowledge base to be tapped into and lately the delivery service has been quicker. Very good for us impatient glassies who view every delivery as a treat.

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Warm Glass
LTT (United Kingdom)
Great service

Fast and efficient delivery never had a problem.

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Warm Glass
Carol Jones (United Kingdom)
Glass fusing beginner

Excellent service just started glass fusing ,great tips and products on website, ordered 3 times everything well packed and fast delivery.

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Warm Glass
Martin S’Y (United Kingdom)
Great service. Great company

Excellent customer service. Patient and helpful staff. Very informative website and a good discount scheme.

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Warm Glass
Melissa Mansfield (United Kingdom)
Great products with Learning Information

I owe a great deal of my glass knowledge to Warm Glass who always provide useful accompanying information to their excellent products. The company is always helpful and reliable.

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Warm Glass
Pj Buchanan (United Kingdom)
I love Warm Glass!

I've been a customer for many years, their customer service is excellent, and they have a great range of Bullseye glass and tools. Highly recommended.

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Warm Glass
Sue O’Sullivan (United Kingdom)
Fusing glass

Excellent thank you

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Warm Glass
Mary James (United Kingdom)
The 'go to place's for any glass artist

Great easy to use website that is competitively priced.
Love the help section and the staff if you have any technical questions.
My only criticism would be to add new projects to do in your learning section, I don't think these have ever changed.
Thanks Warm Glass, you do a great job.

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Warm Glass
Bob B (United Kingdom)
Reliable

Reliability is key for me and Warm Glass do not fail to achieve this. Easy ordering, communication and nice with it. Quick delivery, well packed and plenty of choice. Love the regular sales. Well done WG👍

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Warm Glass
Janet Aldis (United Kingdom)
Products and packaging

Everything I have bought from Warm glass is excellent quality. There's an amazing range of choice, with sensible information . There's a good learning section full of useful information.
Their packaging is not only sustainable but really very well thought out. I rarely have any breakages and it's usually by the carrier, and products have always been replaced without any quibble.
I rarely need to buy from other sources, so it's all conveniently in one place.
It's my 'Go to shop'

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Warm Glass
S Bell. (United Kingdom)
Good product

Very quick delivery and a lovely product.

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Warm Glass
Irene (United Kingdom)
All round service. LLO

Great selection of Bulleye glass, general supplies and courses for new techniques. Purchases are well-packed and promptly delivered by DPD the best courier service in my area. Someone is always available to speak to you on the phone for queries or advice with email follow up if necessary. Only quibbles are that some economy packs lack variety and you no longer sell the own brand white enamel which is so useful for coating large areas and the ‘Draw’ enamels which are more economical for children’s workshops. Tiny pots of expensive enamels are just wasted.

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Warm Glass
Katherine l (United Kingdom)
My go to when I'm stuck

Even before I got my kiln I started doing my research mainly through warm glass. The knowledge base section of the website is so useful and free. I feel like the company is run by people who genuinely love what they do and are not purely about making money. Very refreshing.

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Warm Glass
Maxine Courage (United Kingdom)
Tetka glass

I left it rather late to order some glass and it arrived promptly. Thank you.

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Warm Glass
Philip Cox (United Kingdom)

Always wonderful service from you guys. Well packaged and the glass is always amazing to use.

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Warm Glass
Janet James (United Kingdom)
Great delivery.

I must say I’ve always had great service and delivery, highly recommended.

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Warm Glass
Alex Dolan (United Kingdom)
My ‘go to’ glass people

Great products and fantastic customer service. I’ve been working with glass for a couple of years now and have found Warm Glass to be reasonably priced, reliable and hugely helpful. Would highly recommend.

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Warm Glass
Nicole (United Kingdom)
Excellent service

Outstanding service, as always. Smooth, easy purchase; order received within 24 hours.

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Warm Glass
43rnudpu (United Kingdom)
A reliable partner

Warm Glass is always there with the products that I need and want. The product information and videos are really helpful when choosing. Items are always securely packaged in recyclable materials.

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Warm Glass
Glassy G (United Kingdom)
More great service from Warm Glass

WG have a great range and easy to search website. If you have a technical query, the staff are helpful and friendly. The learn at your own pace videos are really good.

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Warm Glass
KD (United Kingdom)

Excellent customer service. Warm glass can you consider selling transparent and opaque coloured glass in 30cm pieces.

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