I don't know how they do it, but my orders always reach me quicker than by any german seller😃 Thank you so much, also for the technical support, yours always, Susanne
I have always had an excellent service provided by Warm Glass! My recent order was needed for a commission, and it arrived very quickly, and also beautifully packaged. Thank you, WG! L.J.
Quick service and delivery, my go to place for Bulls Eye products in the Uk. Also love the Glass school ‘learn at your own pace
‘ on line projects… always learn some new things
Warm glass has an holistic approach to their products with information about everthing they sell whether it's a simple piece of glass or a complicated machine. They have a good knowledge base to be tapped into and lately the delivery service has been quicker. Very good for us impatient glassies who view every delivery as a treat.
Excellent service just started glass fusing ,great tips and products on website, ordered 3 times everything well packed and fast delivery.
Excellent customer service. Patient and helpful staff. Very informative website and a good discount scheme.
I owe a great deal of my glass knowledge to Warm Glass who always provide useful accompanying information to their excellent products. The company is always helpful and reliable.
I've been a customer for many years, their customer service is excellent, and they have a great range of Bullseye glass and tools. Highly recommended.
Great easy to use website that is competitively priced.
Love the help section and the staff if you have any technical questions.
My only criticism would be to add new projects to do in your learning section, I don't think these have ever changed.
Thanks Warm Glass, you do a great job.
Reliability is key for me and Warm Glass do not fail to achieve this. Easy ordering, communication and nice with it. Quick delivery, well packed and plenty of choice. Love the regular sales. Well done WG👍
Everything I have bought from Warm glass is excellent quality. There's an amazing range of choice, with sensible information . There's a good learning section full of useful information.
Their packaging is not only sustainable but really very well thought out. I rarely have any breakages and it's usually by the carrier, and products have always been replaced without any quibble.
I rarely need to buy from other sources, so it's all conveniently in one place.
It's my 'Go to shop'
Great selection of Bulleye glass, general supplies and courses for new techniques. Purchases are well-packed and promptly delivered by DPD the best courier service in my area. Someone is always available to speak to you on the phone for queries or advice with email follow up if necessary. Only quibbles are that some economy packs lack variety and you no longer sell the own brand white enamel which is so useful for coating large areas and the ‘Draw’ enamels which are more economical for children’s workshops. Tiny pots of expensive enamels are just wasted.
Even before I got my kiln I started doing my research mainly through warm glass. The knowledge base section of the website is so useful and free. I feel like the company is run by people who genuinely love what they do and are not purely about making money. Very refreshing.
I left it rather late to order some glass and it arrived promptly. Thank you.
Always wonderful service from you guys. Well packaged and the glass is always amazing to use.
I must say I’ve always had great service and delivery, highly recommended.
Great products and fantastic customer service. I’ve been working with glass for a couple of years now and have found Warm Glass to be reasonably priced, reliable and hugely helpful. Would highly recommend.
Outstanding service, as always. Smooth, easy purchase; order received within 24 hours.
Warm Glass is always there with the products that I need and want. The product information and videos are really helpful when choosing. Items are always securely packaged in recyclable materials.
WG have a great range and easy to search website. If you have a technical query, the staff are helpful and friendly. The learn at your own pace videos are really good.
Excellent customer service. Warm glass can you consider selling transparent and opaque coloured glass in 30cm pieces.