am very new to the art of fused glass but am loving the learning process, and seeing the finished items! You had some great offers in your 12 days of xmas sale. I bought quite a lot. I just have to create some wonderful things from them. All the things I ordered arrived very quickly and were very well packaged. Will be ordering again soon.
I recently ordered the same thing twice by mistake and the really helpful lady at the customer services desk was able to rectify the situation immediately, so thank you.
Always find the expert advice useful it’s great to be able to pick up the phone and get top tips or any glass queries answered straight away. Again thank you warm glass
Limitless variety of glass fusing supplies.
Would like to see a range of COE96 supplies too though.
As always the service is first class. My order arrived intact, really well packed and on time despite it being part way through the 12 Days Of Christmas promotion. Well done to the Warm Glass staff who must have been inundated .
Been glass fusing for few years now by attending workshop classes and a studio. Finally bitten the bullet and set up home glass studio for the family - Warm Glass covers all the bases. If they don’t answer the requirement their associate Bullseye glass can. Have phoned for support on number occasions and everyone Ive spoken to are also enthusiasts. Only one complaint is they are based in Bristol, I’m in Scotland, but when required express delivery compensates. Great company to work with.
I always use Warmglass as they usually have the Bullseye items I want and offer a excellent delivery service
Great service with a vast range of Glass goodies- been a customer for years and will always come back for more
Great products and offers which have inspired me to get fusing again.
I have had the pleasure of ordering from warm glass since starting a glass fusion course, any problems are sort straight away, the staff go out of their way to be efficient and friendly, there's lot of free advice online with warm glass on your would be purchases and ideas that give you inspiration. I am so lucky my tutor recommend warm glass when i started my course as they are amazing and they make it easy for the ideas to keep on flowing.
I bought an e voucher for a glass making friend. The website was easy to negotiate. Communication and help from staff was excellent.
An excellent service. Thank you
Prompt delivery really well wrapped and goods exactly as advertised
As a relative newcomer to glass fusing, Warm Glass has been a first-class source of supply and information. I particularly like the fusing schedules provided!
Always good to deal with brilliantly packaged and prompt delivery....
I have just bought my first kiln and all I need to start doing glass myself. The staff have helped me through the process and my first firing!!! Which was nerve racking for me, it was such a breeze, thank you for all your help on my journey❤️
I’ve been a customer with Warm Glass for the past 12 years .
They have the greatest range of expertise and glass available..
The staff are always helpful and polite and try their utmost to solve any issues.
Merry Christmas!
The quality of packing has always been excellent and nothing has been received broken as yet. Would be great if the prices were at their Christmas special prices all the time!
If I were to make one other request it would be that in your student mix of colours there is a heavy emphasis on blues, greens and oranges and virtually nothing in the turquoises, purples, violets, crimsons, yellows etc.
Website videos are really useful thank you.
So pleased with the products I’ve bought from you in the past both actual and virtual! Delighted with the care you have taken in packing and ensuring delivery has been met promptly whilst in the U.K and sending to me when abroad.
Website easy to navigate. Never had a problem or delay in receiving goods. Staff always friendly and helpful with telephone or email queries
Glass was brilliantly packed, arrived very quickly & was exactly as I expected. Excellent service & product 👍
I have always found Warm Glass staff to be friendly and helpful. Love the choice of products.
Very pleased with my products, just what I needed to finish off my glass mosaic tiling in the kitchen. Quick delivery as well. Thank you.
Great customer service, very helpful.
Excellent website and delivery. Always well packaged.
I can usually find the item I am seeking quite quickly to place an order however I do find some itemise out of stock for a long time which can be frustrating. Maybe your stock levels should reflect the supply of parts delay more accurately.
And if one colour is out of stock it will be out of stock across. the board and in all its forms. Same principle applies.
I buy from warm glass due to the customer service and choice of glass including the excellent delivery service .
Very helpful staff, Orders processed and delivered quickly and well packaged.
A wide range of products, many with instructional videos.