I was initially disappointed when the express delivery was late, but Warm Glass immediately refunded the entire postage cost, can't fault that response! Will not hesitate to buy from them again.
I love ordering glass and glass products from Warm Glass. Your videos are also really helpful. There is one product, however, that I would like to see: 10 cm circles in different colours. At the moment you only seem to stock clear tekta in this size. I am also hopeless at cutting 3mm glass so 2mm glass in these smaller sizes would be helpful. Delivery efficiency varies, which is not your fault but when you use DHL I can track where the delivery is, but Royal Mail are not so good.
Have been buying from Warm Glass for the past five years. Always pleased to receive a well packed parcel.
The new website is excellent and much easier to navigate.
I love Warm Glass & as I teach working with glass I place an order every few days. I get 20% discount & free shipping over £40. Their customer Service is great, if I have a problem I email them & they fix it straight away. They are great for the environment, everything can be recycled. The only thing I would like is a Wish List.
Through my searches online for fusing glass I found Warm Glass and was pleasantly impressed with the selection of fusing glass available. I'm exploring making glass jewellery and using it with my silver smithing, so I'm thankful to have found you 🙏
Since starting my warm glass hobby, I’ve absolutely fallen in love with it — and Warm Glass has been a huge part of that journey. Their service has been consistently excellent, and the range of products is genuinely impressive. I’ve placed many orders, all of which have arrived quickly and well‑packed, and the quality of the glass and tools has always been fantastic.
Their customer service team is brilliant too: friendly, knowledgeable, and always quick to help with any questions. The discounts and loyalty rewards have been a lovely bonus as well.
I’ve also really enjoyed the Warm Glass School — it’s such a helpful resource, especially when learning new techniques or building confidence with the kiln. A great place for beginners and experienced makers alike.
Overall, Warm Glass has played a big role in helping me grow a hobby I now adore. I wouldn’t hesitate to recommend them to anyone interested in glass fusing.
I shop here all the time for my glass supplies. The staff are friendly and knowledgeable. Love their reward scheme and commitment to the environment. You can pick up great tips from the website too. It’s a 10/10 from me!
As I am new to fused glass, I have found the website easy to use and always an explanation of the products and how to use. My orders have always come very promptly and always well packaged. I also like the free tutorials.
I have always had an excellent service provided by Warm Glass!. On the odd occasion I have rung Diane has always been polite honest and very obliging , an asset to the company. I hope to trade with Warm Glass for a very long time.
I have been buying my glass supies from warm glass for about 15 years they have always be very reliable and prompt with delivery. Good regulars special offers. The best part of dealing with Warm Glass is the very friendly helpful staff
I've been a customer of Warm Glass for many years. Can't fault them in any way.
I’ve been buying from warm glass since Nov 25, not long, but in that time I’ve placed a lot of orders and bought some considered purchases. I keep going back to them because the service is impressive, the items high quality and the delivery as fast as I need it. I believe my buys are value for money, the glass school is exceptional and the share of knowledge is vast. Could not praise them more if I tried - perfect!
I don't know how they do it, but my orders always reach me quicker than by any german seller😃 Thank you so much, also for the technical support, yours always, Susanne
I have always had an excellent service provided by Warm Glass! My recent order was needed for a commission, and it arrived very quickly, and also beautifully packaged. Thank you, WG! L.J.
Quick service and delivery, my go to place for Bulls Eye products in the Uk. Also love the Glass school ‘learn at your own pace
‘ on line projects… always learn some new things
Warm glass has an holistic approach to their products with information about everthing they sell whether it's a simple piece of glass or a complicated machine. They have a good knowledge base to be tapped into and lately the delivery service has been quicker. Very good for us impatient glassies who view every delivery as a treat.
Excellent service just started glass fusing ,great tips and products on website, ordered 3 times everything well packed and fast delivery.
Excellent customer service. Patient and helpful staff. Very informative website and a good discount scheme.
I owe a great deal of my glass knowledge to Warm Glass who always provide useful accompanying information to their excellent products. The company is always helpful and reliable.
I've been a customer for many years, their customer service is excellent, and they have a great range of Bullseye glass and tools. Highly recommended.
