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Privacy Notice

Privacy Policy

15.       Privacy Policy ( Privacy Policy forms part of our Terms and Conditions)

15.1 We will deal with personal information securely and respectfully All online transaction information will be encrypted using 128-bit SSL certificates. No cardholder information will be passed unencrypted and we will not see card details when an Order is placed online. We will ensure that none of your personal information can be examined, used or modified by any third parties attempting to gain access to sensitive information. We will shred any personal information written during telephone orders.

15.2 To process an Order, we will need your name, billing address, phone number, email address and credit card information. We will use this information to process the Order and, if any questions should arise, will contact you about your Order.

15.3 If we need to contact you, we will contact you via email first. If unsuccessful (or time is critical), we will try to contact you by telephone.

15.4 Any information provided by you will be used for the purposes of your Order only. We will only ever pass information you provide to third parties that are involved in processing the Order or for delivering specific services to you (for example, the financial institution that issued its credit card, the website provider through which we receive your Order, or the courier that delivers the Order).

15.5 Your information will not be shared with individuals or other companies not involved with your Order (such as direct mail organisations or other third parties) unless required by law.

15.6 You should help us update and maintain the accuracy of any of our personal information by using the account profile pages or notifying us of any changes of address, title, telephone number or e-mail address.


Registered office: 5 Havyat Park, Wrington, Bristol, BS40 5PA, UK
Company Reg No. 5365166. VAT No. 791350132