Gift Certificate FAQ
Gift Certificates are purchased just like any other item in our store. You can pay for them using our standard payment method(s). Once purchased a stylish paper gift voucher with its own unique code will be posted out to you to use or give to the lucky recipient who can then enter the code on Checkout from our store..
You can enter the Gift Code onto your own account and then send some or all of it to one or several people.To send a Gift Certificate to someone else you need to go to our Send Gift Certificate Page. You can find the link to this page in the Shopping Cart Box in the right hand column of each page. When you send a Gift Certificate, you need to specify the following. The name of the person you are sending the Gift Certificate to. The email address of the person you are sending the Gift Certificate to. The amount you want to send. A short message which will appear in the email. Please ensure that you have entered all of the information correctly, although you will be given the opportunity to change this as much as you want before the email is actually sent.
If you have funds in your Gift Certificate Account, you can use those funds to purchase items in our store. At the checkout stage, an extra box will appear. Enter the amount to apply from the funds in your Gift Certificate Account or enter the code on your paper voucher. IT IS ESSENTIAL THAT ONCE YOU HAVE ENTERED THE AMOUNT YOU WISH TO SPEND, THAT YOU CLICK ON THE GREEN "APPLY" BUTTON TO HAVE THIS DEDUCTED FROM YOUR TOTAL. Please note, you will still have to select another payment method if there is not enough in your Gift Certificate Account to cover the cost of your purchase. If you have more funds in your Gift Certificate Account than the total cost of your purchase the balance will be left in your Gift Certificate Account for the future.
If you receive a Gift Certificate which contains a Gift Certificate Redemption Code. To redeem the Gift Certificate, during Stage 3 of the checkout process, there will be a box to enter your Gift Certificate Code. Enter the Gift Certificate Code here, and click the Redeem button. The code will be validated and the amount added to your Gift Certificate Account. You can then enter the amount that you would like to spend to purchase any item from our store. IT IS ESSENTIAL THAT ONCE YOU HAVE ENTERED THE AMOUNT YOU WISH TO SPEND, THAT YOU CLICK ON THE GREEN "APPLY" BUTTON TO AHVE THIS DEDUCTED FROM YOUR TOTAL.
For any queries regarding the Gift Certificate System, please contact us via our Contact Page. Please make sure you give as much information as possible in the email.