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Breakage Cover - Warm Glass UK

We pride ourselves in excellent packaging methods and experience very few breakages in transit. However, a small proportion of breakage in transit is inevitable.

When you select breakage cover, we will guarantee that any UK breakage in transit will be replaced or compensated for and any EU breakage in transit will compensated for as quickly and smoothly as possible. 

Breakage in transit must be reported within three days of receiving the goods.

UK Breakage Cover Any Order £2.40
EU Breakage Cover Any Order £6.00
Worldwide Breakage Cover Any Order Not Available

Please do not sign for a parcel if you feel the contents of the box could be damaged.

We may need to request evidence of the damage reported, so please take a photograph of the broken items and the original packaging.

If breakage cover has not been chosen, we may request that the damaged goods are returned to us for inspection before any compensation or replacement can be issued. Goods can only be returned by prior arrangement. Returned goods should be sent by registered post or courier.

Packages sent to destinations outside the EU cannot be covered by our Breakage Cover. However  if you feel that the goods have been inadequately packaged, please send us a photo, we will happily give you a refund.

© Warm Glass UK, 2015-2018
Registered office: 5 Havyat Park, Wrington, Bristol, BS40 5PA, UK
Company Reg No. 5365166. VAT No. 791350132