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Delivery Costs - Warm Glass UK
We have a clear and fair policy for delivery costs; you will see what you will pay before you confirm your order. Orders below 2kg are normally sent out by Royal Mail, orders over 2kg are sent out by Courier and will require signature on delivery.
Once your order is over £75, Standard Mainland UK delivery is FREE!
UK Zone 1 and 2 — Delivery Costs
Orders placed before 1.00pm will normally be sent out the same working day.
|
Delivery Options |
Price |
Delivery Times and Conditions |
|---|---|---|
|
Standard UK delivery on orders Over £75+vat |
FREE |
Standard delivery 3 to 5 working days |
| Standard UK delivery on orders Under £75+vat | £4.00 |
Standard delivery 3 to 5 working days Delivery to UK mainland addresses: Monday to Friday 9am-6pm, excluding public holidays. |
| Priority UK delivery on orders Over £75+vat | £2.75 |
Priority delivery 1 to 2 working days Delivery to UK mainland addresses: Monday to Friday 9am-6pm, excluding public holidays. |
| Priority UK delivery on orders Under £75+vat | £6.75 |
Priority delivery 1 to 2 working days Delivery to UK mainland addresses: Monday to Friday 9am-6pm, excluding public holidays. |
| Pallet UK delivery (priority delivery cannot be used with pallets). | £45.00 |
Standard delivery 3 to 5 working days This is a flat rate charged to any items which need to be palletised, including.
|
| Next day UK delivery before noon | Add £10.00 | Next working day delivery (orders must be placed before 1.00pm) Delivery to UK mainland addresses: Monday to Friday 9am-6pm, excluding public holidays. Delivery to highlands and islands may not meet delivery times. |
| Saturday UK delivery | Add £20.00 |
Saturday delivery (orders must be placed before 1.00pm Friday) Delivery to UK mainland addresses: Saturday 9am-6pm, excluding public holidays. |
| UK Zone 2 - Northern Ireland and UK Islands delivery on orders below 2kg | £4.00 |
Standard delivery 3 to 5 working days Delivery to Northern Ireland and UK Islands addresses: Monday to Friday 9am-6pm, excluding public holidays. |
| UK Zone 2 - Northern Ireland and UK Islands delivery on orders up to 30kg thereafter charged according to weight in 2kg increments. | £10.00 |
Standard delivery 3 to 5 working days Delivery to Northern Ireland and UK Islands addresses: Monday to Friday 9am-6pm, excluding public holidays. |
| UK Zone 2 - Northern Ireland and UK Islands - Pallet delivery. |
£45.00
|
Standard delivery 3 to 5 working days Delivery to Northern Ireland and UK Islands addresses: Monday to Friday 9am-6pm, excluding public holidays. This is a flat rate charged to any items which need to be palletised, including.
|
We use Mail and Courier services to deliver packages to our UK Zone customers. Please note that delivery is to your door and orders over 2kg will need to be signed for.
Breakage Cover – We pride ourselves in excellent packaging methods and we experience very few breakages in transit. However, a small proportion of breakage in transit is inevitable.
For a small charge, we will guarantee that any breakage in transit will be replaced as quickly as possible at no cost to you. Breakage in transit must be reported within five working days of receiving the goods.
| Breakage Cover | Any order | £2.00 |
UK Zone 1
| Mainland UK | Highlands |
| Scotland | Wales |
UK Zone 2
| Channel Islands | Scottish Islands |
| Northern Ireland | Isles of Scilly |
All charges shown are excluding VAT
Europe Zone — Delivery Charges
Orders placed before 1.00pm will normally be sent out the same working day.
| Delivery Options | Price | Delivery Times and Conditions |
|---|---|---|
| Europe delivery on orders under 50g when packed | £5.00 |
Standard delivery 5 to 7 working days Delivery to European mainland addresses: Monday to Friday 9am-6pm, excluding public holidays. |
| Europe delivery on orders under 1kg | £10.00 |
Standard delivery 5 to 7 working days Delivery to European mainland addresses: Monday to Friday 9am-6pm, excluding public holidays. |
| Europe delivery on orders under 2kg | £15.00 |
Standard delivery 5 to 7 working days Delivery to European mainland addresses: Monday to Friday 9am-6pm, excluding public holidays. |
| Europe delivery on orders under 30kg | £20.00 |
Standard delivery 5 to 7 working days Delivery to European mainland addresses: Monday to Friday 9am-6pm, excluding public holidays. |
|
Europe delivery on orders over 30kg |
+ £2.00 per KG |
Standard delivery 5 to 7 working days Delivery to European mainland addresses: Monday to Friday 9am-6pm, excluding public holidays. |
| Pallet Delivery |
Single flat rate charged according to destination |
Standard delivery 5 to 7 working days Delivery to European mainland addresses: Monday to Friday 9am-6pm, excluding public holidays. Pallet rate charged to any items which need to be palletised, including.
|
We use Mail and Courier services to deliver packages to our Europe Zone customers. We maintain the lowest shipping charges at all times, costs will be confirmed on point of order.
Breakage Cover – We pride ourselves in excellent packaging methods and we experience very few breakages in transit. However, a small proportion of breakage in transit is inevitable.
For a small charge, we will guarantee that any breakage in transit will be compensated for as quickly as possible, compensation is normally 50% of the cost of the item. Breakage in transit must be reported within five days of receiving the goods.
| EU Breakage Cover | Any order | £5.00 |
Europe Zone
| Austria | Hungary | Norway |
| Belgium | Irish Republic (Ireland) | Poland |
| Corsica | Italy | Portugal |
| Czech Republic | Latvia | Spain (not the canaries) |
| Denmark | Lithuania | Slovakia |
| Finland | Luxembourg | Slovenia |
| France | Monaco | Sweden |
| Germany | Netherlands | Switzerland |
Worldwide Zone — Delivery Costs
Orders placed before 1.00pm will normally be sent out the same working day.
| Delivery Options | Price | Delivery Times and Conditions |
|---|---|---|
| Worldwide delivery on any order |
Charged according to weight and destination |
Standard delivery 7 to 14 working days Delivery to Worldwide addresses: Monday to Friday 9am-6pm, excluding public holidays. |
We use Mail and Courier services to deliver packages to our Worldwide Zone customers. We maintain the lowest shipping charges at all times. Costs of shipping to Worldwide destinations will be confirmed on point of order.
Breakage — We pride ourselves in excellent packaging methods and we experience very few breakages in transit. However, a small proportion of breakage in transit is inevitable. We cannot guarantee that there will be no breakage in transit and due to the delivery costs, we cannot offer the same breakage cover as we do for UK and Europe. However, if you feel that your goods have been inadequately packaged, please send us a photo, we will happily give you a refund.
Warm Glass reserves the right to charge a surcharge for delivery of very large or delicate items to remote destinations.
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