Privacy Policy - Warm Glass UK

Warm Glass UK takes your privacy concerns very seriously. We treat your personal information with the security and respect you would expect and use highly secure password protected encryption for all your personal information. We shred any personal information written during telephone orders and never pass customer information to any third party.

To process your order, we require your name, billing address, phone number, email address and credit card information. We use this information to process your order and, if any questions should arise, to contact you about your order.

If we need to contact you, we will contact you via email first. If unsuccessful (or time is critical), we will try to contact you by phone.

Any information provided by you will be used for Warm Glass UK's purposes only. However, Warm Glass UK may need to provide your name and delivery address to third parties that are involved in the processing of your order uses for delivering specific services to you (for example, the financial institution that issued your credit card or the courier that delivers your order).

Your information will not be shared with individual or other companies (such as direct mail organizations or other third parties) unless required by law.

You can help Warm Glass UK update and maintain the accuracy of any personal information you supply by using the account profile pages or notifying Warm Glass UK of any changes to your address, title, phone number or e-mail address.

Cookie Information

Cookies are small bits of text used by a browser to store information on your computer�s hard drive. Each cookie can only be read by the web server that originally issued it.

Cookies cannot profile your system or collect information from your hard drive. Most On-Line retailers use cookies.

Warm Glass UK uses Cookies to let us know you are a prior customer and thus you will not need to re-enter certain information every time you shop at the site. We do not use cookies to store credit card numbers, address information or any other personal information.

General

We endeavour to respond to complaints within 48 hours.

We may change withdraw any part of our website, or may refuse you access to the website at any time if we consider it necessary.

These terms are here to help us treat people fairly. If you have any recommendations for us or need these terms explained, please contact us by e-mail at legal@warm-glass.com

Thank you